Basing this review off of our experience touring and moving into the property and our interactions with Boomtown thus far.
My wife and I toured one of their properties a few weeks ago and were very appreciative that the owner, John, was flexible with us and patient with all our questions. Since then, we've had nothing but a positive experience through all of our initial onboarding with Boomtown and Katie has been INCREDIBLY responsive and helpful with providing everything in a super transparent and timely manner.
I hope that our relationship with Boomtown continues to be this positive throughout our upcoming lease, because we've had nothing but an amazing experience thus far!Sean
I’ve moved several times with different apartments and property management companies and this is by far the best experience I’ve had! The entire process was quick, well explained, and easy. John was very friendly and personable showing us the property and Katie has been amazing at getting everything set up and answering any questions. I quite literally never had to wait on answers or follow up on my own. 10/10 would work with them again. I’m very excited to me moving in to one of their properties!Sydney
Despite not having any weekend hours, Boomtown Inc. managed to get more done and process everything faster than major companies paid to essentially work 24/7. John was kind and polite when showing the property while exhibiting professionalism and knowledge. The real star of the show though is Katie and how quickly and efficiently she is with email responses of any kind. Just follow along with their detailed emails about what is needed from you and you'll be into your new home quicker than you might believe.Daniel
After driving cross country to settle in Maryland for a new assignment, a string of events left me with an urgent need to find a new home for my family. I inquired about a property managed by Boomtown and filled out a preliminary questionnaire. A couple of days later, I met with John at a property managed by Boomtown. The townhome was by far better than anything else I had viewed, which at that point was about 12 homes. It was a no-brainer. John and Katie wasted no time and began collecting my documents on the spot. A couple of hours later, my application was submitted to the owner and I had a lease signed by the next morning. As an active duty servicemember, I have had my share of rental experiences but I have never worked with any entity as attentive as Boomtown. Between John's attention to detail with the property and Katie's unmatched customer service, I only wish that every experience could be so smooth. Well done, Boomtown! We're ready to move into our beautiful new rental.Andy
Boomtown was a really great partner. I was a property owner and was previously using another property management company to rent my home. I was not getting the customer service support that I needed from that company and that has now drastically changed with Boomtown. They are available for questions. Their pricing is transparent and easy to understand. They were extremely helpful in the transition from one tenant and the other property management into a new tenant. They were also extremely helpful when I eventually transition from renting the property into selling it. They were very responsive to me and the real estate agent and handled all questions timely and appropriately. I was very pleased with their work.Ian
TOP SERVICES TO
OFFSET YOUR RISK
Qualifying a prospective tenant is the single most important task in property management. Through the years we have developed a proprietary bend of conventional and non-conventional qualification criteria.
PROFESSIONAL LEASE NEGOTIATION
Lease negotiations are more than discussions on rent. A well-executed lease negotiation sets expectations for a long and happy (and profitable) tenancy.
EVICTION COORDINATION (AND AVOIDANCE)
Studying landlord tenant law is never fun – it’s less fun during an eviction. When called upon we pull out all the stops to limit financial loss due to eviction.
TOP SERVICES TO
GET TIME BACK
ACCOUNTING AND FINANCIAL REPORTING
Accurate accounting and financial reporting take time and attention to detail. Organizing back-up documentation in defense of an audit is even more cumbersome. Boomtown owner records and updated in real-time and reconciled monthly. They’ll be ready when you need them – no matter who’s asking.
RECORD KEEPING AND DATA SECURITY
We take responsibility for ensuring your records stay safe and are available when you need them with a multifaceted cyber security approach.
LEASING AND TURNOVER OPERATIONS
Turnovers are a pain – no rent and additional expenses! What’s the name of the guy who painted our condo last time? And what’s the color again? Leases never end when it’s convenient for your schedule and it’s almost always more work than you had anticipated. At Boomtown all of the work associated with turnovers is covered in your placement fee – no additional cost here. We specialize in keeping our vacancies low by turning over our properties in less than two weeks. Most of our properties are rented even before the previous tenant vacates.
TOP SERVICES TO
RELIEVE (LANDLORD) STRESS
LICENSING AND REGISTRATION
Rental licenses are required by some Maryland counties and in some instances municipal rental license are required in lieu of the county licenses. On the other hand, lead paint certifications and registrations are issued from the State of Maryland and renew on different schedules. All rental licenses and registrations represent a potential risk of liability if not renewed on-time. We track all aspects of rental property licensing, certification, registration, and associated renewals – at no additional cost.
OPERATIONS: RENT COLLECTION, DISTRIBUTIONS, INSPECTIONS, AND MAINTENANCE COORDINATION
“It’s in the mail.” You can remove this phrase from your lexicon. All tenant payments are received and tracked electronically. All owner distributions are processed on the 15th and usually made available within 48 hours. Likewise our timely property inspections give Boomtown property owners peace of mind with time/date/GPS stamped pictures.
It’s raining again, and your tenant is calling. Again. It looks like your latest attempt to fix the mystery basement leak has not solved the problem. Take back your life. Boomtown has extensive experience helping to diagnose a full spectrum of maintenance requests and a deep bench of licensed contractors to get the job done.
BUSINESS ORGANIZATION AND CONSULTING
Have you ever wanted a second opinion about real estate from a professional other than your Realtor? Interested in discussing how to organize your real estate business or have an in-depth conversation about real estate investor financing? Boomtown was founded by real estate investors for real estate investors. From advanced investors to novice newbies we’re happy to lend our expertise to help our clients grow their portfolio.