I LOVE RECORD KEEPING! (said no one ever) Record keeping and data security are a core competency at Boomtown. Benefit from our extreme attention to detail and data security paranoia.


As part of the onboarding process all new Boomtown property owner are given secure access to their online portal where reviewing financial records is a breeze.

All back-up documentation (think invoices and receipts) is encrypted and housed on a platform, separate from our property management system, to diversify risk – yet still available online 24/7.

Boomtown property management systems are secured through two-factor authentication using best-of-breed technology, and only accessed by Boomtown employees.

Boomtown uses software to identify and immediately reverse malware and ransomware encryption in real-time. As a final line of defense Boomtown also uses software to backup our data and restore all company files in the event of a catastrophic data loss.


More than just financials...
"Best-of-Breed" Technology + Healthy Paranoia
Backups, on backups, on backups.
  • We were under boomtown when we moved to Maryland from the west coast. Johns team was able to FaceTime a walk through the house, answer all questions & have a seamless transfer with keys and all the necessary information when we moved. It made everything much less stressful (especially west to east).
    Anytime something came up with the house, johns team was on it. We had several leaks spring up & other issues within the first few months. Boomtown was incredible to work with.
    Unfortunately our landlord was awful & refused to fix things at an appropriate timeframe. She didn’t like boomtowns willingness to fix things immediately before it got worse. We were transferred to another property management company for the remainder of our lease and they were awful to work with. The difference with them and boomtown was night and day.
    Highly recommend Boomtown & we will be looking at them if we choose to rent our home we purchased.

  • As a new tenant, we've had a very smooth and easy qualification and lease process with Boomtown! They were immediately responsive and helpful in setting up our showing, and John spent time answering our questions when we met. Katie helped us with the leasing process and made it very seamless. We've been renting for many years and this was the easiest lease signing yet!

  • Our family has just completed the application process and we are moving into our new home, thanks to Boomtown! Katie has been incredibly helpful and responsive throughout the entire process and has made the application process very easy. John was very knowledgeable about the property and always happy to answer questions. We are impressed by their professionalism and how quickly the process of getting into our new home has been. We are happy with our experience so far and look forward to working with them.

  • I havent rented with them yet but I went on a tour with john he was great very knowledgeable about the property and friendly! He even let my client come along with me to the showing. katie has been nothing but helpful through email answering all my questions and making the application process very stress free!

  • Basing this review off of our experience touring and moving into the property and our interactions with Boomtown thus far.

    My wife and I toured one of their properties a few weeks ago and were very appreciative that the owner, John, was flexible with us and patient with all our questions. Since then, we've had nothing but a positive experience through all of our initial onboarding with Boomtown and Katie has been INCREDIBLY responsive and helpful with providing everything in a super transparent and timely manner.

    I hope that our relationship with Boomtown continues to be this positive throughout our upcoming lease, because we've had nothing but an amazing experience thus far!

  • We have been working with Boomtown Inc. for several years. Angie is always quick to respond to questions or concerns, and goes out of her way to assist in resolving any issues that arise. The entire staff at Boomtown Inc. is very professional and it’s been a positive experience working with them.

  • John and Katie were great to deal with! Got us approved super fast, John has integrity and is honest about properties and got us the place we couldn’t be happier going to! 5 stars!

  • I’ve moved several times with different apartments and property management companies and this is by far the best experience I’ve had! The entire process was quick, well explained, and easy. John was very friendly and personable showing us the property and Katie has been amazing at getting everything set up and answering any questions. I quite literally never had to wait on answers or follow up on my own. 10/10 would work with them again. I’m very excited to me moving in to one of their properties!

  • Our experience was excellent. They gave us all the support and the process was very fast. We thank all the Boomtown team, especially Katie, who was very attentive and punctual in everything. We highly recommend her company.

  • Despite not having any weekend hours, Boomtown Inc. managed to get more done and process everything faster than major companies paid to essentially work 24/7. John was kind and polite when showing the property while exhibiting professionalism and knowledge. The real star of the show though is Katie and how quickly and efficiently she is with email responses of any kind. Just follow along with their detailed emails about what is needed from you and you'll be into your new home quicker than you might believe.



More than just financials, effective property management involves collecting, housing, safeguarding and easily accessing all the information needed to administrate your rental property.

Invoices and Receipts. All invoices and receipts are scanned and saved as a PDF file as back-up documentation when needed. Unlike some of our competitors, Boomtown understands this importance of financial back-up documentation and we are happy to help you organize and store this data.

Move-in / Move-out Videos. Security deposit administration and adjudication is probably the most difficult and contentious parts of property management – we’re ready for it! In addition to detailed inspections, we take HD videos (about 30 mins on average) to document the condition of each property before and after a tenancy. Recording the condition of each property is very important when administrating the security deposit so we’ve adopted video to fulfill this requirement of record keeping.

Preferred Vendors / Miscellaneous Idiosyncrasies. A part of the on-boarding process you will complete an online questionnaire to make sure we capture all of the miscellaneous information and special instructions needed to manage your property well. Do you have preferred vendors? No sweat, we’ll capture that info and update our database to reflect your preferences. Does your home have peculiarities or special instructions for the new tenants? We’ll record all of these items as part of our regular process to make sure nothing falls between the cracks.

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At Boomtown we employ a mix of processes and software to prevent, detect, and immediately reverse the effects of malware / ransomware on Boomtown data.

Property Management System. Sensitive data in our property management system is encrypted, access is limited to Boomtown employees only, and two-factor authentication is required every 30 days or anytime a new device is used to sign-in to an existing account.

End Point Security. All smart phones and computers with access to Boomtown data are protected using best-of-breed security software to provide real-time monitoring for viruses, malware, spyware and ransomware.

Boomtown File Encryption. Data “at rest” (stored online long-term) is encrypted using 256-bit advanced encryption standard. When files are uploaded to our platform a secure tunnel protected by 128-bit advanced encryption standard is opened using Secure Sockets Layer (SSL)/Transport Layer Security (TLS) protocols. Finally, access to these files is limited to Boomtown employees and protected using two-factor authentication. Boomtown property owners are given access to these files on a “read only” basis to prevent corruption.

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At Boomtown we subscribe to the 3-2-1 Rule. Three copies of data, utilizing two different media formats, and house one of the copies offsite.

Unfortunately, with malware and ransomware attacks on the rise it’s important for all business to take a thoughtful approach to a recovery plan if company data is corrupted or encrypted for ransom. We clearly understand this risk to our business as well as any data we have committed to make available for your records. With this in mind we’ve adopted big business best practices to ensure our continuity of operations is never disrupted due to malicious or criminal activity.

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60 DAYS.






Frequently Asked Questions

How are emergency calls handled afterhours?2021-07-07T15:53:07-04:00

All afterhours emergency calls are answered 24/7 by a Boomtown employee trained in the immediate mitigation of property loss. If necessary, emergency services are arranged to limit property loss, and our owners are provided a video if an emergency site visit is necessary.

How will I know that the tenants are taking care of the property?2021-07-07T15:52:58-04:00

Maintenance inspections are performed twice a year. Boomtown property owners are provided with an inspection report with time / date stamped pictures so you can feel confident in the condition of your property. During the turnover process you can stream the move-in / move-out video for additional detail.

What type of properties do you manage?2021-07-07T15:52:46-04:00

We manage residential property in Frederick and Montgomery counties.

How quickly do I receive the rent income?2021-07-07T15:52:34-04:00

Owner distributions are processed on the 15th of each month and funds are generally available within 48 hours. All owner distributions are direct deposited.

How long is a typical turnover?2021-07-07T15:52:22-04:00

1-2 weeks. We generally need about 1-2 weeks after a move-out to inspect the property, and make it move-in ready for a new tenant.

Who takes care of turnover work?2021-07-07T15:52:14-04:00

We do! The placement fee includes the work Boomtown does to scope and administrate any work done at your property. Contractors perform the work, Boomtown administrates the work.

Can I do my own turnover work?2021-07-07T15:52:05-04:00

Yes. Our requirement for licensed and insured labor is only for occupied units. Boomtown only hires contractors that are licensed and insured; however, you are welcome to perform work on your own property and hire your own contractors without restrictions during the turnover process.

Can I use my own contractors?2021-07-07T15:51:56-04:00

Yes. We are happy to oblige any request for preferred contractors as long as they are licensed and insured.

Why should I sign with Boomtown?2021-07-07T15:51:48-04:00

This question is predicated on assumptions. A better question would be: “What matters to you as you consider a professional property manager?” Browse through our Services and Types of Owners sections. We are a property management company focused on adding value by innovating through technology to deliver better experiences at a lower cost. If that works for you, then our Rental Analysis is the next step.

What makes Boomtown different?2021-07-07T15:51:37-04:00

Low price AND great service. We use technology to drive down the cost of business and we pass the savings to you. We’re not a property management franchise. We’re not the largest property manager in Maryland (and we don’t want to be). We’re a small business with great processes and a professional staff working with like-minded property owners in Frederick and Montgomery counties.

Do run background and credit checks on tenants?2021-07-07T15:51:28-04:00

Yes, 100% of our tenants have been verified through background and credit checks. We also conduct employer and landlord verifications for all wage earners. Private landlords go through an additional step to verify ownership and validate the reference.

How would you market my property?2021-07-07T15:51:17-04:00

We used a paid marketing syndicate to advertise our properties on 41 different sites. When a prospective tenant shows interest our automated CRM software takes them through the process to schedule a showing 24 hours a day, 7 days a week. We regularly place new tenants in 48 – 72 hours using our proprietary system. Even phone calls at midnight on Saturday are processed immediately using our automation.

How much do you charge?2023-02-07T08:49:13-05:00

Our management fee is 6%/mo., we do not have any hidden fees. There are no start-up fees, or marketing fees and we do not add 10% to vendor invoices. Click here for details on our placement fee and lease renewal fee.


60 DAYS.

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