PROFESSIONAL PROPERTY MANAGEMENT FOCUSED ON AVOIDING BAD SITUATIONS.
The most effective eviction policy is to avoid evictions through exceptional tenant selection and timely responses to tenant requests. Qualifying great tenants and treating them with respect and professionalism is the cornerstone of our success with on-time payments.
Basing this review off of our experience touring and moving into the property and our interactions with Boomtown thus far.
My wife and I toured one of their properties a few weeks ago and were very appreciative that the owner, John, was flexible with us and patient with all our questions. Since then, we've had nothing but a positive experience through all of our initial onboarding with Boomtown and Katie has been INCREDIBLY responsive and helpful with providing everything in a super transparent and timely manner.
I hope that our relationship with Boomtown continues to be this positive throughout our upcoming lease, because we've had nothing but an amazing experience thus far!Sean2/20/2023
I’ve moved several times with different apartments and property management companies and this is by far the best experience I’ve had! The entire process was quick, well explained, and easy. John was very friendly and personable showing us the property and Katie has been amazing at getting everything set up and answering any questions. I quite literally never had to wait on answers or follow up on my own. 10/10 would work with them again. I’m very excited to me moving in to one of their properties!Sydney9/30/2022
Despite not having any weekend hours, Boomtown Inc. managed to get more done and process everything faster than major companies paid to essentially work 24/7. John was kind and polite when showing the property while exhibiting professionalism and knowledge. The real star of the show though is Katie and how quickly and efficiently she is with email responses of any kind. Just follow along with their detailed emails about what is needed from you and you'll be into your new home quicker than you might believe.Daniel9/29/2022
After driving cross country to settle in Maryland for a new assignment, a string of events left me with an urgent need to find a new home for my family. I inquired about a property managed by Boomtown and filled out a preliminary questionnaire. A couple of days later, I met with John at a property managed by Boomtown. The townhome was by far better than anything else I had viewed, which at that point was about 12 homes. It was a no-brainer. John and Katie wasted no time and began collecting my documents on the spot. A couple of hours later, my application was submitted to the owner and I had a lease signed by the next morning. As an active duty servicemember, I have had my share of rental experiences but I have never worked with any entity as attentive as Boomtown. Between John's attention to detail with the property and Katie's unmatched customer service, I only wish that every experience could be so smooth. Well done, Boomtown! We're ready to move into our beautiful new rental.Andy8/05/2022
Boomtown was a really great partner. I was a property owner and was previously using another property management company to rent my home. I was not getting the customer service support that I needed from that company and that has now drastically changed with Boomtown. They are available for questions. Their pricing is transparent and easy to understand. They were extremely helpful in the transition from one tenant and the other property management into a new tenant. They were also extremely helpful when I eventually transition from renting the property into selling it. They were very responsive to me and the real estate agent and handled all questions timely and appropriately. I was very pleased with their work.Ian3/10/2022
Creating positive rental experiences starts with presenting a property someone wants to call home. The level of care you provide for your property will determine the quality of residents that will be attracted to your property. Reducing the price on a rental property in disrepair will only incentivize cheap slobs. When Boomtown onboards your property the very first step is to conduct an inspection and identify opportunities to maximize your revenue while keeping costs in check.
High quality tenants do not overpay, use data to set rent thresholds. We use multiple sources of information to determine the rent for a property to include free and paid online resources as well as internal rental comps from similar homes. It’s important to have realistic expectations on rent when we start to market your property. Trying to get an additional $50 or $100 per month for rent is an invitation for inadequate tenants and ulterior motives.
Professionalism and Tenant Rapport
Respect, honesty, and professionalism – it is imperative to build rapport and develop a professional working relationship with each of our tenants. We have found when times are tough (e.g., COVID-19) this rapport and mutual respect is the difference between effective management and tenant retribution.
Eviction Protection Service
Even with sophisticated qualification criteria, and a robust screening process – sometimes evictions still happen. Boomtown understands this risk and for an additional $20 / month we’ll pay the cost of evicting a bad tenant (up to $1000.00).
Renting your home does not need to be a daunting prospect with the fear of a bad tenant causing sleepless nights. For a small premium we’ll professionally manage your rental property and offset the risk of additional costs so you can sleep soundly.